Builtech Services

Elevator Maintenance

Structured periodic and operational maintenance that supports elevator reliability through scheduled visits and clear follow-up.

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Structured maintenance

Continuous technical follow-up

Maintenance is a service journey from inspection through documentation and follow-up.

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Periodic inspection

Review elevator condition within the visit scope.

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Scheduled visits

Visits organized according to contract type and period.

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Documentation and follow-up

Record observations, actions and operational status.

Service continuity

What does periodic maintenance add?

Structured follow-up helps identify issues earlier and supports stable operation.

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Preventive follow-up

Identify observations before they develop into larger issues.

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Clear condition records

Document observations and actions during visits.

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Service continuity

Connect visits with contract status and customer follow-up.

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Operational attention

Follow technical elements that affect reliable use.

Our process

How maintenance works

A clear sequence from scheduling to inspection, action and follow-up.

Schedule

Assign the visit to the contract and technician.

Inspect

Review elevator condition within the visit scope.

Act

Perform applicable work and record observations.

Follow up

Document the result and track any next action.

Flexible contracts

Maintenance for different building types

Service scope is organized according to the elevator, building and contract.

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Villas

Maintenance plans for home elevators.

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Residential buildings

Periodic follow-up for daily-use elevators.

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Commercial

Service suited to operational traffic.

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Facilities & projects

Maintenance scope based on site operation needs.

From active contract to completed visit

A maintenance appointment becomes a clear, traceable service journey

Builtech after-sales strength is not simply setting an appointment. Every visit starts from an active maintenance contract and ends with evidence of the work performed and an updated elevator service record.

Active maintenance contract

Service begins from a contract that defines maintenance scope, visit frequency and agreed responsibilities.

Visit due date and scheduling

The preventive visit is identified, scheduled and linked to the elevator and appropriate technician.

Customer notification before travel

The customer is notified before the maintenance visit so attendance is known and planned.

Field evidence during execution

Site attendance and work performed are supported by visit data, photos, checklist and technical observations.

Maintenance work completed

Required inspection and maintenance are performed while observations, actions and visit outcome are recorded.

Visit closure and elevator record update

The task is not considered complete on arrival alone; it closes after the result and completed work are recorded in the elevator service history.

After handover

Extended warranty, free maintenance and spare-parts support within an ongoing maintenance relationship

Warranty and maintenance are presented separately: warranty follows the contractual warranty scope and conditions, while the maintenance program defines visits, follow-up and operational service.

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15-year free warranty

Builtech provides a 15-year free warranty on its elevators according to the warranty scope and conditions stated in the contract.

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Two years of free maintenance

Free maintenance starts after installation and handover according to the approved maintenance program and contract conditions.

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Spare parts for maintenance customers

Spare parts are provided to customers under Builtech maintenance contracts according to model, contract scope, availability and part condition.

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Continuous maintenance record

Visits, observations, work performed and outcomes remain linked to the contract to build a continuous operating history for the elevator.

Service detail without fixed public pricing

What does the maintenance customer actually receive?

We do not publish one price for every elevator because pricing depends on elevator type, condition, model and contract scope. Instead, we make the service elements clear so they can be fixed in the offer and contract.

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Free post-installation maintenance

Two years of free maintenance after handover according to the maintenance program and contract conditions.

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Contract-based preventive maintenance

Visits are scheduled according to contract type and frequency, including monthly frequency where the contract specifies it, while emergency visits do not replace the due preventive visit.

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Emergency support and spare parts

Emergency cases are linked to the contract, while spare parts are available for Builtech maintenance-contract customers according to model, scope and availability.

Common questions

Before choosing maintenance

Important points to understand the service.

Concise answers to help you make a clearer decision before starting the project.

How are maintenance visits determined?

Visit frequency and scope depend on the approved contract type and service period.

Is maintenance linked to a contract?

Maintenance is organized through a contract that defines the period, visit frequency and service scope.

Can I request maintenance for an existing elevator?

Yes. Elevator details and condition are reviewed to define the suitable scope before contracting.

Does Builtech publish one fixed maintenance-contract price?

No single public price fits every elevator because pricing depends on elevator type, condition, model, visit frequency and contract scope. Pricing is quoted after scope definition while the website explains the service and control elements that can be fixed in the contract.

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Support continuity

Request an elevator maintenance plan

Share the elevator details and our team will help determine the appropriate service scope.